SHIPPING & RETURNS
Shipping Policy
Discover the finest edit in luxury fashion and fall in love with over 200 ... GENTE is an online shopping destination for women's luxury clothing, bags, shoes.
​
Clothing Shop Online. 30 Day Returns Warranty, Free Shipping Worldwide.
Buy Now. Off Student Discount. Credit Options Available.
​
All Deliveries will be made 2-3 working days, for some products allow 7 working days for delivery to maximum.
​
Fragrance and certain body care products cannot be shipped outside of the customer location.
​
Important: The recipient of the order may be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
​
Your order may be subject to duties and taxes. If this is the case, we will contact you to make payment arrangements prior to your package being delivered.
COVID 19 POLICY Update :
​
For our delivery personnel, we are organizing regular awareness sessions across all our facilities on how our employees and partners can minimize their exposure by following simple precautionary measures and maintaining personal hygiene.
We have taken many measures such as placing sanitizers at our facilities, regular deep cleaning and sanitization, temperature screening for all employees and advising employees who have a cold or any flu-like symptoms to remain at home. We have stopped biometric attendance across our fulfillment centers and have reorganized the work space to ensure employees are working at a safe distance from each other. We are continuously keeping track of impacted areas across the country to minimize our delivery partners’ exposure.
As an organization, we are preparing ourselves, and wearing our oxygen masks first as we continue to deliver a world of awesome to our customers. We are also learning as an organization to collaborate virtually, manage in the face of uncertainty, and continue to meet our promises to our employees, customers and partners.
​
​
​
​
OUR TRUSTED PARTNERS:
​
DHL ITALY :
​
DHL Global Forwarding is carefully monitoring the fluid situation around the Coronavirus disease (COVID - 19) and is committed to continue serving our valued Customers as best as possible.
​
Goods circulation is allowed across the entire country; therefore, there is no impact on import & export shipments handling at the moment. Pick-up and delivery services to/from all areas operate as usual
In line with measures taken by local governmental authorities and to safeguard our employees, suppliers and third parties' health and safety, DHL Global Forwarding Italy has put in place a number of preventive measures such as supplying truck drivers with personal protective equipment (PPE).